Customer care
We are here to help.
A real person from our team in France reads every message and replies within 24 hours, Monday to Friday.
Quick answers
Where is my order?
Orders are prepared within 1 to 3 business days and usually arrive about 7 to 9 days after you order, in the 21 countries we ship to. Your tracking link is in your shipping email.
Track my order →Returning a piece
30 days after delivery, unworn and in its original packaging. Email us first and we send the return address within 24 hours.
Returns →A defect or damage
Covered for 1 year. Send your order number and 3 to 4 photos, and we ship a replacement within 48 hours of approval.
Warranty →More answers in our help centre.
Write to us
Or email contact@bennettandcross.com directly.
